SHOP POLICIES | hamptonjewelry

Shipping

Processing time:

Orders are processed immediately and ship within 24 hours. For details on any type of delay or backorder, please see individual items.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Payment options

We offer a secure payment options through PayPal and WixPayments.

Returns & Exchanges

We gladly accept returns and exchanges

Contact us within: 7 days of delivery*

Ship items back within: 14 days of delivery*

*Items returned after this period of time are subject to store credit or exchanges only.

We accept cancellations within 24 hours of purchase

But please contact us IMMEDIATELY if you have any problems with your order. Orders are moved straight to order processing and fulfillment after you complete your purchase so please advise ASAP. If the order has shipped prior to cancellation request the buyer is responsible for any/all shipping/processing fees that may apply.

The following conditions apply to returned or exchanged​ items

Conditions of return:

Buyers are responsible for return shipping cost, unless specified otherwise by Hampton Jewelry & Treasures, LLC. If the item is not returned in its original condition, and in the original packaging, the buyer is responsible for any loss in value. All jewelry and crown returns must be in the same condition shipped to the purchaser in and must be unworn. We will refund your purchase back to the original source of payment (through PayPal) up to 30 Days from the item(s) order date. If you are returning item(s) please contact us immediately. If item(s) is returned after 30 days. Items returned at a later date will receive store credit, which must be used within 60 days from the date issued.

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

  • Custom or personalized orders

  • Intimate items (for health/hygiene reasons)

Returning Your Items:

All items must be returned with via USPS First Class Mail or USPS Priority Mail with the protection of a box (preferably the original box shipped in, if possible). Please refrain from using bubble envelopes as there's a serious and significantly high risk of damaging items as they're run through USPS automated sorting machines and could be crushed. Therefore, we will not accept loose items shipped in bubble envelopes or any type of unprotected packaging.

Prior to returning your purchase, please contact Hampton Jewelry & Treasures, LLC with notification and the date that your jewelry will be physically taken to post office, returned, and/or the date being shipped back to us. We also ask that you provide the tracking number which is included with First Class & Priority Mail shipments.

Privacy Policy

Hampton Jewelry & Treasures Privacy Policy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services.

The personal information Hampton Jewelry & Treasures collects; Information we Collect:

Information We Collect
To fulfill your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.

The legal bases Hampton Jewelry & Treasures, LLC relies on to collect, use, and share personal information;

Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. We use your information to provide the services you requested and in my legitimate interest to improve my services.

The third parties with whom Hampton Jewelry & Treasures shares personal information;

Information Sharing and Disclosure
Information about my customers is important to my business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

The length of time Hampton Jewelry & Treasures keeps personal information;

Data Retention
We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. we generally keep your data for the following time period: 4 years.

If Hampton Jewelry & Treasures’s transferring personal information outside of Europe (for example, if Hampton Jewelry & Treasures moves the business outside the United States and continues to sell to buyers in Europe, or uses a third party provider located outside of Europe, or uses Google Cloud to host some of his buyers’ information), how the transfer will be handled;

Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


Hampton Jewelry & Treasures buyers’ rights regarding their use of their personal information;
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How Hampton Jewelry & Treasures’ buyers can contact their with privacy-related requests.

Contact us
For purposes of EU data protection law, I, Diana Rowe, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Diana_Rowe@hotmail.com. Alternately, you may send mail to me at:
Diana Rowe P.O. Box 623 Westhampton, New York 11951

Custom and personalized orders

We welcome custom and personalized orders anytime of the year!

Seller details:

Hampton Jewelry & Treasures, LLC
P.O. Box 623
WESTHAMPTON, NEW YORK 11977
United States
Attn: Diana_Rowe@hotmail.com
+1934-777-9779

Hampton Jewelry & Treasures, LLC © All Rights Reserved Copyright 2020